Answer to Richemont

Vacheron Constantin

Dear Mrs. Hallerman,

Thank you for your reply, even though it is a bit confusing.

I am lacking to understand what Cartier's litigation and other Richemont companies have to do with a client request for part.

Mr. G 's watch is in my office and in need of a mainspring. Vacheron Constantin sold this watch to Mr. G way before you entered into a monopolistic practice and became the sole provider of the Service Repair of Vacheron Constantin watches, by eliminating the competition with parts restriction.

Mr. G was never made aware that Vacheron Constantin will keep the sole authority of the need and who would perform the regular servicing of his watch. At the time of purchase I and others were able to purchase parts from you and service all of your watches, as I did for over 35 years.

My question is simple, does Mr. G own the Vacheron Constantin he legally purchased, or Vacheron Constantin reserved the right to force Mr. Gelbaum to your service exclusively. Was Mr. G at time of purchase made aware of your policy: all servicing will be done exclusively by Vacheron Constantin and parts needed for regular servicing will not be available to the owner of Vacheron Constantin and or the watchmaker of their choosing?

Best regards

Andre Fleury